Good Never Underestimate Shirt
As someone who used to work in retail, as a shift manager, I’ve dissolved countless (one-sided) “arguments” like this. I like to think of it as some sort of awkwardness that cuts through the air like a knife. When you don’t explode back in their face they just fizzle out on their own. I can’t have an argument on your own. Another time I had a lady that wanted a discount on an item because it was ever so slightly near another barcode, which confused her about what the actual price of the item was, even though 9/10ths of the item was clearly on a barcode with the name of Good Never Underestimate Shirt the item on it. I just auto responded with “It doesn’t work like that.” She got huffy and walked off. She was caught trying the same scam on another employee, and they turned her down on it too. Haha.I’ve somehow found a way to do a “no worries, that was a joke I’m sure” sort of laugh. It seems to get most people to “backpedal” or second-guess what they’re on about, seems to almost work like a “are you sure about that? You could just duck out here and we can pretend this didn’t happen”, where they see whatever they were trying didn’t work and can save face on their way out. Of course, I’ve also had people lose their shit worse over me laughing, in which case then we deal with it as it goes. Can’t win ’em all. This is also part of Good Never Underestimate Shirt active listening with a distraught person! Many times people who are experiencing extreme emotions have a lot to say and the “rhythm” you describe is like waves coming and going. Except the distraught person can’t get to an introspective state of mind when the wave they sent keeps coming back at them.
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